IMPORTANT UPDATE - APPOINTMENT SYSTEM CHANGES DUE TO CORONAVIRUS (COVID-19) PANDEMIC
If you need an appointment on the same day can you please phone before 10am
Visitors coming to the practice will now need to wear face coverings to reduce the risk of transmitting coronavirus to others. Evidence has shown that those infected with COVID-19 can have very mild or no respiratory symptoms (asymptomatic) and potentially transmit the virus to others without being aware of it
We are following advice from NHS England, Public Health England and the Health Secretary.
From Monday 16th March we have now changed how we make appointments for future bookings to ensure we are prepared and you are protected.
You will now ALWAYS be telephoned by a Clinician BEFORE your appointment is booked at the surgery and we will be using telephone and video consultations more frequently.
Please do not come to the surgery to make an appointment, INSTEAD phone us as explained below:
WHAT IF I AM FEELING ILL AND THINK I HAVE CORONAVIRUS COVID-19?
· If you are worried you may have Coronavirus (COVID-19), you should cancel your appointment with us by phone (Do NOT come to the Surgery) and for advice and help go to NHS111 website https://111.nhs.uk/covid-19 or if you don’t have internet access CALL 111.
· If you have got either a high temperature - you feel hot to touch on your chest or back or a new continuous cough - this means you've started coughing repeatedly:
You need to stay at home. Ring 119 in order to book a COVID test.
Stay away from other people for at least the next 10 days.
Mass vaccination sites are currently being set up around the country (West Midlands is Millennium Point) and you may receive a letter inviting you to book an appointment. However, if you are unable to do so, or do not wish to book at a vaccination centre you can choose to wait until we contact you and invite you in.
Isolating at home safely: https://www.england.nhs.uk/coronavirus/primary-care/isolation/
Advice for employers and employees - https://www.acas.org.uk/coronavirus
Get coronavirus support as an extremely vulnerable person.
Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food.
If you are in an extremely vulnerable group you will receive a shielding letter from the Government.
We are pleased to let you know that COVID-19 Care Assistant is now live.
COVID-19 Care Assistant supports our patients who are worried that they might have COVID-19. This service, which is accessible via the web, will be the first port of call for lots of patients. COVID-19 Care Assistant helps people understand if their symptoms are COVID-19 related and based on the likelihood, guides them on what to do next.
Patients using the COVID-19 Care Assistant can get access to a symptom checker (24/7) and live chat function (8am-8pm); which gives advice on next steps.
The online tool also offers patients a care plan to track their symptoms, and information for the isolation period.
Do you have a hospital appointment or have urgent symptoms:
“If you spot any symptoms which could indicate cancer, don’t just sit worrying about it at home – you can still contact your GP, usually by telephone or on-line. They will be able to advise on whether you need to get checked. If you have an urgent appointment for a diagnostic test, or are having treatment already it is important that you attend your appointments. The team looking after you will be able to advise on how to do this, if you are in doubt.”
Information regarding children:
IMPORTANT It is vital to realise that not every child has COVID19. If your child is unwell please seek help. Remember NHS 111, GP's and hospitals are STILL providing the same safe care. Please enter "Healthier Together" into your internet search engine for more information STAY SAFE.
This website can help with debt which is causing mental health problems /anxiety.
and the Waiting Room website has useful information: https://the-waitingroom.org/
Coventry Road Practice
Welcome to the Partners and staff website at Coventry Road Practice, where you can access a wide range of health services available at our surgery. We hope you find the website useful and informative.
The Practice offer on-line facilities for patients to book appointments, order medication, view allergies and view coded information in their medical records. Please click on the following for more information: Getting started with GP online services and Protecting your GP online records. For more information regarding this please click on on-line access in the 'How Do I' tab at the top of the page.